RETURNS POLICY

Our work is 100% handcrafted. Slight variations from candle to candle are considered a part of the unique handcrafted process and are to be expected. Due to the handmade nature of our products, all sales are final. No returns or exchanges will be offered on the basis of product scent. Fox & Wolf does not replace, refund, or exchange products that have been purchased from one of our retail partners. Fox & Wolf is not responsible for any damages that occur once you have taken ownership of the product.

All claims for damages must be reported to Fox & Wolf within 48 hours of receipt of merchandise. Providing supporting photos/documentation is required for all damages. After a review of your request, we will either replace the damaged / missing goods or process a refund to your card. Only the exact items from the original order can be replaced.

Shipping and handling fees are not refundable. Fox & Wolf does not replace, refund, or exchange products that have been purchased from one of our retail partners. Fox & Wolf is not responsible for any damages that occur once you have taken ownership of the product.