If you have purchased from us via our website, we are pleased to offer a 30 return and exchange policy. 30 day returns and exchanges are valid on candles, wax melts & reed diffusers only.
Bathrobes, skincare, interior perfumes & home decor products are excluded from our 30 day exchange policy. This is due to the nature of these products.
The product(s) must be unopened and in 'as new' condition. Opened/used products can not be returned.
Clients must cover courier costs back to us.
Please email us or call us to let us know you wish to return a product. The product(s) must be returned to us within 30 days of purchase.
CONTACT US TODAY
+34 96 56 484 68 or chat with us via the chat button.
Please note: we do not offer exchanges or returns on products bought from one of our stockists. Please contact that store directly.